Coronavirus: Resources are Available for You and Your Family

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Our office is working to provide Mid-City and South San Diego County residents with the latest information on the impact the novel coronavirus, known as COVID-19, is having on our community. 

As the situation evolves, both statewide and particularly in the 80th Assembly District, the state is working in partnership with the Centers for Disease Control and Prevention (CDC) and the San Diego County Health and Human Services to mitigate the spread of the disease.

Here is what you need to know: 

CALIFORNIA STAY AT HOME ORDER

On Thursday, March 19, the governor issued a state order for all Californians to stay home or at their place of residence, except as needed to maintain continuity of operation of the federal critical infrastructure sectors, critical government services, schools, childcare, and construction, including housing construction. 

How long will we stay home?

This order goes into effect on Thursday, March 19 and remains in place until further notice.

What can I do? What’s open?

Essential services will remain open such as:

  • Gas stations
  • Pharmacies 
  • Food: Grocery stores, farmers markets, food banks, convenience stores, take-out and delivery restaurants 
  • Banks
  • Laundromats/laundry services

The governor said Californians are also still allowed to go outside for a walk or exercise, as long as social distancing is practiced. 

Essential state and local government functions will also remain open, including law enforcement and offices that provide government programs and services.

What’s closed?

  • Dine-in restaurants
  • Bars and nightclubs
  • Entertainment venues
  • Gyms and fitness studios
  • Public events and gatherings
  • Convention Centers

REDUCED WORK HOURS

On Sunday, March 15 the governor ordered all California bars, nightclubs, wineries and breweries have been ordered to close. Restaurants have been asked to reduced occupancy by half and focus on take-out to maximize social distancing.

Closed Workplace - If your hours have been reduced or your employer has shut down, you can file an Unemployment Insurance (UI) claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Eligible individuals can receive benefits that range from $40-$450 per week.

Workers can file online using UI Online during the following times:

Sunday

 5 a.m. - 8:30 p.m.

Monday

 4 a.m. -10 p.m.

Tuesday - Friday

 2 a.m. - 10 p.m.

Saturday

 2 a.m. - 8 p.m.

 
Workers seeking to file by phone should contact the following numbers, Monday through Friday from 8 a.m. to Noon.

English

1-800-300-5616

Spanish

1-800-326-8937

Mandarin

1-866-303-0706

Cantonese

1-800-547-3506

TIẾNG VIỆT

1-800-547-2058

TTY

1-800-815-9387

 

Utilities - San Diego Gas and Electric (SDG&E) and Southern California Edison (SCE) will not shut off services due to inability to pay during this month. Sweetwater Authority has suspended water shut offs for failure to pay until further notice. The City of San Diego has suspended all water shut offs as a result of nonpayments.

Internet - 

  • Comcast Xfinity Internet is providing new customers who are low-income 60 days of complimentary Internet Essentials service.  Xfinity WiFi hotspots will be available to anyone who needs them for free.

  • Charter Communications is providing new customers who have K-12 and/or college students 60 days of free Spectrum Broadband. Spectrum WiFi hotspots will be available for public use.

Food Services - For an expansive list of community meal services, scroll down to the bottom of this resources page.

  • San Diego Food and Diaper Bank is continuing normal operation hours and is taking necessary precautions to help make sure that food and products remain safe. There will be no immigration consequences for using these resources. 

  • Feeding San Diego is working diligently to prevent the spread of the coronavirus (COVID-19) and provide food resources to those impacted.

  • San Diego farms are providing food during the COVID-19 pandemic while farmer's markets are closed.

  • Mama’s Kitchen: The Home Delivered Meal Program is designed for individuals that have been diagnosed with a critical illness and are unable to independently prepare their own meals. (Currently looking for volunteers!)

Safety Net Programs- The Governor issued an order on Wednesday, March 18 to allow current recipients of safety net programs to continue receiving them without interruption, by waiving eligibility re-determinations for 90 days for Californians who participate in:

  • Medi-Cal health coverage

  • CalFresh food assistance

  • CalWORKS

  • Cash Assistance for Immigrants; and

  • In-Home Supportive Services 

PROTECTING YOUR HEALTH

If you think you may be experiencing symptoms of COVID-19, contact your regular medical provider. If you don’t have a regular medical provider, call 2-1-1. If you are having a medical emergency, dial 9-1-1. Click here to learn more about accessing healthcare and treatment during this crisis.

Disability Insurance (DI) - If you’re unable to work due to having or being exposed to COVID-19 (certified by a medical professional), you can file a Disability Insurance (DI) claim. The governor has issued an Executive Order to waive the one-week waiting period, so you can collect DI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim.

If you are sick, the Centers for Disease Control and Prevention recommends you: 

  • Stay home except to get medical care: Most people with COVID-19 have mild illness and are able to recover at home without medical care. Do not leave your home, except to get medical care. Do not visit public areas.
  • Separate yourself from other people in your home: As much as possible, you stay away from others. You should stay in a specific "sick room" if possible, and away from other people in your home. Use a separate bathroom, if available.
  • Call ahead before visiting your doctor: Call before you get medical care. Be sure to get care if you have trouble breathing, or have any other emergency warning signs, or if you think it is an emergency.
  • Wear a facemask: If available, wear a facemask when you are around other people (including before you enter a healthcare provider's office).
  • Cover your coughs and sneezes: Cover your mouth and nose with a tissue when you cough or sneeze. Throw used tissues in a lined trashcan.
  • Clean your hands often: Wash your hands often with soap and water for at least 20 seconds. This is especially important after blowing your nose, coughing, or sneezing; going to the bathroom; and before eating or preparing food. If soap and water are not available, use an alcohol-based hand sanitizer with at least 60% alcohol, covering all surfaces of your hands and rubbing them together until they feel dry. Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid sharing personal household items: Do not share dishes, drinking glasses, cups, eating utensils, towels, or bedding with other people in your home. After using these items, wash them thoroughly with soap and water or put in the dishwasher.
  • Clean all "high-touch" surfaces everyday: Clean high-touch surfaces in your isolation area ("sick room" and bathroom) every day; let a caregiver clean and disinfect high-touch surfaces in other areas of the home. High-touch surfaces include phones, remote controls, counters, tabletops, doorknobs, bathroom fixtures, toilets, keyboards, tablets, and bedside tables.
  • Monitor your symptoms: Common symptoms of COVID-19 include fever and cough. Trouble breathing is a more serious symptom that means you should get medical attention. If you are having trouble breathing, seek medical attention, but call first.

Find a list of health care clinics in our community on this webpage. Patients can seek care with confidence that their personal information is private. Immigration agencies have a policy of avoiding enforcement actions in health care facilities like hospitals, health clinics, urgent care and doctors' offices.

While there is a lot we do not know about the novel coronavirus, it's true that some individuals are at a heightened risk of getting very sick from this illness, including:

  • Older adults (65+)
  • Individuals with compromised immune systems
  • Individuals who have serious chronic medical conditions like:
    • Heart disease
    • Diabetes
    • Lung disease

So, it's important that each of us takes responsibility in performing these simple tasks:

  • Wash hands often, for 20 seconds, with soap and water
  • Clean all "high-touch" surfaces everyday 
  • Don't touch your eyes, nose or mouth with unwashed hands
  • Know how it spreads (mostly through close contact or from droplets from a cough or sneeze) 
  • If you cough or sneeze, cover with a tissue or your elbow
  • Stay 6 feet away from people outside your household 
  • Stay away from people who are sick
  • Follow guidance from public health officials

People at high-risk of getting very sick should also protect themselves using the actions above. Additionally, if you are at high-risk, you should stay home. 

SMALL BUSINESS OR NON-PROFIT ASSISTANCE

If you own a small business or run a private, non-profit organization in California and have been affected by the response to COVID-19, you may be eligible for a low-interest federal loan. San Diego County small businesses may also be eligible for loans through local relief funds.

Check out this webpage for the latest information on state, federal and San Diego County relief programs avaialble for California’s small businesses and nonprofits.

MENTAL HEALTH RESOURCES

During these times of high stress, it’s critically important to be thoughtful of your mental health. Be aware of these resources available to help you manage the stress and anxiety you might be feeling:

  • San Diego County Behavioral Health Access and Crisis Line provides free and confidential immediate support and resources from an experienced counselor 24 hours a day, 7 days a week. Call 1-888-724-7240
  • Substance Abuse & Mental Health Services Administration (SAMHSA) will help you connect to available local resources and treatment centers. Call 1-800-662-4357
  • The Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer and questioning (LGBTQ) young people under 25. Call the 1-866-488-7386 or text START to 678678
  • Parental Stress Helpline provides crisis management, support services, and will help you identify local resources. Call 1-800-632-8188
  • Disaster Distress Line supports people experiencing emotional distress related to natural or human-causes disasters. Call 1-800-985-5990
  • National Suicide Prevention Lifeline provides free and confidential support and prevention and crisis resources 24 hours a day, 7 days a week. Call 1-800-273-8255
  • Veterans Crisis Hotline connects veterans and their family and friends with qualified Department of Veterans Affairs responders through a confidential hotline. Text 838255 or call 1-800-273-8255 and Press 1

DOMESTIC VIOLENCE RESOURCES

For people who are experiencing domestic violence, California’s “stay at home” order to curb the spread of COVID-19 has isolated them in their homes with their abusers. If you or someone you know may need an alternate safety plan, reach out to the following San Diego organizations for support:

  • YWCA San Diego Becky’s House transitional housing provides longer-term housing and supportive services for individuals and families. Contact their  24-hour hotline: (619) 234-3164, or offices: (619) 239-0355.
  • Casa Segura (Safe House) provides a short-term, confidential shelter and transitional housing to victims of domestic violence and their children who are homeless. Contact their hotline: 1-(800) 640-2933, or offices: (619) 420-3620.
  • Center for Community Solutions provides emergency and long-term shelter services for domestic violence survivors and their children. Contact their 24-hour hotline: 1-888-385-4657, Project Safe House: 619-631-6442, Hidden Valley House: 760-480-0055
  • Community Resource Center will answer your questions on available resources, locate emergency shelter and transitional housing and provide legal advocacy and case management. Contact their hotline: 1-877-633-1112, or office: (760) 753-8300
  • Women’s Resource Center will be available by phone to answer questions, provide crisis services, and provide resources like food, toiletries and diapers to clients as they are needed. Contact their hotline: (760) 757-3500

For information on resources statewide, please visit California Partnership to End Domestic Violence for assistance with finding programs.

DEPARTMENT OF MOTOR VEHICLES

DMV Offices - Field offices are temporarily closed to the public statewide beginning March 27. All appointments at this time have been canceled and no appointments are currently available.  The Virtual Field Office will give customers the capability to take care of transactions that previously required an in-person office visit by virtually interacting with DMV staff. Beginning April 2, 2020, customers initially can complete vehicle title transfers and complex vehicle registration renewals by visiting virtual.dmv.ca.gov. The DMV will gradually add more transactions to continue to provide alternatives to an in-person office visit.

REAL ID - Californians who do not have an urgent need to go to a DMV field office should delay their visit, including those interested in applying for a REAL ID. The U.S. Department of Homeland Security has announced that the REAL ID enforcement date is October 1, 2021, and customers who want a REAL ID will have an opportunity to apply at a later date.

License and Registration Renewal - California law enforcement has been asked to exercise discretion for 60 days in their enforcement of driver license and vehicle registration expiration dates beginning March 16, 2020. This is so that at-risk populations, including seniors and those with underlying health conditions, can avoid required visits to DMV field offices. 

Please continue to check the DMV website for updates.​​​​​

IMMIGRANT RESOURCES

Visit this webpage for information on resources available for undocumented residents.

Public Charge - There has been some misinformation about what the new federal public charge policy may mean for immigrants and their families when they need to access public resources. Here is a list benefits not subject to a public charge analysis:

  • Testing, treatment and prevention of COVID-19

  • Accessing emergency medical care and/or signing up for emergency Medi-Cal

  • Food Banks/pantries and homeless shelters

  • Energy assistance 

  • Unemployment Insurance (vetted by EDD & Immigration Attorney)

  • School-based services, school breakfast and lunch

  • Special Supplemental Nutrition Program for Women, Infants, and Children (WIC)

  • Children’s Health Insurance Program (CHIP)

  • Advance premium tax credits under the Affordable Care Act

  • Non-cash TANF benefits 

  • Services or benefits in connection with Individuals with Disabilities Education Act (IDEA)

  • Subsidies for foster care and adoption

  • Pell grants and student Loans

  • Entirely state, local or tribal programs (other than cash assistance)

  • Benefits received by the applicant’s family members

  • Transportation vouchers or non-cash transportation services

SENIORS RESOURCES

Californians ages 65 and older are more likely to get very sick from COVID-19, which is why the state is recommending older adults at elevated risk remain at home until further guidance is issued. If you fall into this group and do not have someone who can pick up groceries on your behalf, please reach out to the following San Diego organizations for assistance:

  • San Diego Food Bank’s Senior Food Program is a federal program that provides monthly supplemental food packages to income-eligible senior citizens aged 60 and over. The Food Bank administers the program and distributes USDA-provided food at 45 distribution sites every month in communities throughout San Diego County. Check out the Food Bank’s website to learn more.
  • Meals on Wheels is continuing deliveries with COVID-19 precautions in place. METRO SAN DIEGO SERVICE CENTER: (619) 295-9501; SOUTH COUNTY SERVICE CENTER: (619) 420-2782
  • Jewish Family Services is distributing pre-bagged food via drive-thru on their main campus located at 8804 Balboa Avenue. Monday-Friday; 11 a.m.-1 p.m. They are also delivering meals for homebound seniors who are self-isolating. For more information, contact: (858) 637-3210
  • National City Nutrition Center is continuing its Home Delivered Meals Program. The center’s lunch program has changed to pick-up ONLY.

Special Shopping Hours - If you must leave the house to pick up essential needs, grocery stores in Assembly District 80 are making sure our senior citizens and at-risk shoppers have specified shopping hours to purchase their necessities. We ask the general public to please respect these reserved times:

  • Albertsons and Vons: Daily, 7 a.m. to 9 a.m.

    • Chula Vista: Albertsons at 720 3rd Ave

    • San Diego: Vons at 665 Saturn Blvd

    • San Diego: Vons at 620 Dennery Rd 

  • Target: Wednesdays, 8-9 a.m.

    • National City: 3060 Plaza Bonita Rd

    • Chula Vista: 1240 Broadway

  • Northgate Market: Daily, 7-8 a.m.

    • San Diego: 1950 Main St; 5403 University Ave

    • Chula Vista: 2909 Coronado Ave; 1058 3rd Ave

    • National City: 1410 S 43rd St 

  • Smart and Final: Daily, 7:30-8 a.m.; I.D. check

    • Chula Vista: 40 N 4th Ave Unit D; 3141 Main St, Chula Vista

    • San Ysidro: 350 W San Ysidro Blvd

  • Whole Foods Market: Daily, 1 hour before normal business hours 

    • San Diego: 711 University Ave; 8825 Villa La Jolla Dr; 2600 Via De La Valle Ste 100

  • Barons Market: Daily, 9-10 a.m.

    • San Diego: 3231 University Ave; 4001 W Point Loma Blvd

  • Food4Less: Monday, Wednesday and Friday, 7-7:30 a.m.

    • Chula Vista: 660 Palomar St.

    • National City: 1320 E 30th St.

    • San Diego: 312 Euclid Ave., 7730 Hazard Center Dr.,  5975 University Ave.

  • Ralphs: Daily, 7-7:30 a.m. 

    • Chula Vista: 659 E Palomar St., 780 Otay Lakes Rd.

    • San Diego: 3011 Alta View Dr., 101 G St.

Caregiving -  If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can file a Paid Family Leave (PFL) claim. PFL provides up to six weeks of benefit payments to eligible workers who have a full or partial loss of wages because they need time off work to care for a seriously ill family member or to bond with a new child. Benefit amounts are approximately 60-70 percent of wages (depending on income) and range from $50-$1,300 a week.

K-12 STUDENT RESOURCES

Closures - All six San Diego school districts in Assembly District 80 have announced they will be closed for three weeks (which includes Spring Break) starting Monday, March 16:

  • San Diego Unified School District

  • San Ysidro School District

  • Sweetwater Union High School District

  • South Bay Union School District

  • Chula Vista Elementary School District

  • National School District

Meals - Packaged and prepared meals will be distributed at drive-thru/walk-up stations at designated schools throughout the San Diego County. Find the latest information on known food service sites open during school closure on the San Diego County Office of Education website. Feeding San Diego will also be onsite to distribute fresh produce for students. 

Our office will continue to work with school districts to create additional meal support for students during the closures.

Continuity of Learning - SDUSD has put together an instruction resource page for families to use during the closure for at-home learning. The district has also partnered with KPBS to broadcast learning components that align with grade level standards. The broadcasts run from 6am to 6pm daily, with broadcasting broken up in grade level blocks. They can also be access via a mobile device or the internet. PBS has also curated FREE, standards-aligned videos, interactives, lesson plans and more.​​​​​​

COMMUNITY MEAL SERVICES

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Please follow me on Twitter for the latest news @LorenaAD80.

To speak to someone over the phone during regular business hours, our District Office is ready to help you find the state resources you need: (619) 338-8090