Accessing Healthcare and Treatment During the COVID-19 Outbreak

If You Don't Have Coverage, Or Are Losing Your Health Insurance

MEDI-CAL: Free or low-cost health coverage for low-income California residents. You can apply for Medi-Cal at any time. If you are determined to be eligible for Medi-Cal, your coverage begins immediately. Medi-Cal may also help pay bills for medical care you received just before you enroll. Click here to apply for Medi-Cal, or call 1-800-300-1506 

COVERED CALIFORNIA: If you are uninsured and eligible, you can sign up for private health insurance plans with low monthly premiums through Covered California. You can apply for health insurance through June 30. Click here to visit Covered or call 1-855-295-2023

KEEPING YOUR JOB-BASED COVERAGE through Federal COBRA and Cal-COBRA: There are federal and state laws that let people continue their job-based health care coverage when a job ends or hours are reduced. To keep coverage, you will still have to pay the premium. Once your previous coverage has ended, you have 60 days to sign up for COBRA coverage. Click here to visit Department of Managed Health Care or call 1-888-466-2219 

If You Currently Have Health Insurance

If you have health care coverage through an employer, Medi-Cal, Covered California, or Medicare, use it! California has eliminated cost-sharing (co-pays, deductibles, or coinsurance) for all medically necessary screening and testing for COVID-19, including hospital and urgent care visits, and provider office visits where the purpose of the visit is to be screened and/or tested for COVID-19.

If you are currently covered by a Covered California plan and your income recently changed due to COVID19, make sure you sign into your account and report a change. You may be eligible for additional financial assistance

How to Get Help with Your Health Coverage Options

The California Department of Managed Health Care (DMHC) Help Center provides assistance to all California health care consumers. The Help Center gives consumers a better understanding of their health care rights, explains health care benefits and resolves health plan issues. Assistance is available in all languages and all services are free. Contact the DMHC Help Center by calling 1-888-466-2219 or visit http://www.HealthHelp.ca.gov.

Health Consumer Alliance (HCA) offers free assistance by phone or in person to help people who are struggling to get or maintain health coverage and resolve problems with their health plans. If you are concerned about your immigration status, the HCA provides free, confidential consultation and information. Contact the HCA at 1-888-804-3536 or visit https://healthconsumer.org/ 

Health Care for Undocumented Individuals

The U.S. Citizen and Immigration Services has confirmed that the Public Charge rule does not restrict access to testing, screening, or treatment of communicable diseases, including COVID-19. https://www.uscis.gov/greencard/public-charge 

Undocumented individuals can still see a doctor without medical insurance. This includes care you receive in the emergency room, at community and migrant health centers, free clinics, and public hospitals. If an individual does not have a doctor, call a local community health center for assistance. You can find a health center here: https://findahealthcenter.hrsa.gov/ Protecting Immigrant Families explains your rights when accessing health services here: https://bit.ly/2UUl0uJ